Privacy Policy

Information We Collect

We may collect the following categories of information:

• Identifiers: name, company, postal address, email address, phone number, account usernames, and order IDs.
• Commercial information: products viewed or purchased, quotes, artwork approvals, transaction history, payment method details (processed by our payment processors), and delivery information.
• Internet or network activity: device and browser data, IP address, pages viewed, referring/exit pages, and timestamps.
• Geolocation (approximate): derived from IP address.
• Communications: messages you send us, customer support calls/chats, and SMS messages you exchange with us.
• User content: artwork files, logo files, and other materials you upload for orders.
• Inferences: preferences or interests derived from the above data.

Sources of Information

We collect information directly from you, automatically when you use our sites or services, from cookies and similar technologies, from service providers (e.g., payment, shipping, analytics), and from publicly available sources or business partners as permitted by law.

How We Use Information

• Provide, personalize, and improve our products and services.
• Process orders and payments; arrange shipping and returns.
• Communicate with you about orders, artwork proofs, and customer support.
• Send marketing communications with your consent or as permitted by law (including SMS if you opt in).
• Maintain the security and integrity of our systems, prevent fraud, and comply with legal obligations.
• Analyze site performance and usage to improve user experience.

We do not sell your personal information. We may use de-identified or aggregated data for reporting and business purposes.

How We Disclose Information

We may disclose information to:

• Service providers who perform services on our behalf (e.g., payment processing, printing/fulfillment, shipping, analytics, SMS delivery). These parties are contractually obligated to use information only as needed to provide the services.
• Business transfers in connection with a merger, acquisition, financing, or sale of assets.
• Legal and safety purposes to comply with law, respond to lawful requests, or protect our rights, users, and the public.

We do not share SMS consent or related data with third parties for their own marketing purposes.

SMS/Text Messaging Program

When you enroll in our SMS program, we collect your mobile number and related metadata to deliver messages (e.g., order updates, reminders, or promotions as described at signup). Participation is voluntary and requires your express consent.

Key Disclosures

• Message frequency: varies by program and is disclosed at signup (e.g., up to 4 msgs/month).
• Message and data rates may apply.
• Opt out: Reply STOP to cancel at any time.
• Help: Reply HELP for assistance.
• Consent not a condition of purchase.

Carriers are not liable for delayed or undelivered messages. For more details, please see our SMS Terms.

Cookies & Similar Technologies

We and our service providers use cookies, pixels, and similar technologies to operate our sites, remember preferences, analyze traffic, and measure marketing effectiveness. You can manage cookies in your browser settings. Some features may not function without certain cookies.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain information for as long as necessary to fulfill the purposes outlined in this Policy unless a longer retention period is required or permitted by law.

Your Choices & Rights

• Marketing communications: You may unsubscribe from marketing emails using the link in the email. For SMS, reply STOP to cancel.
• Account information: You may update certain information in your account or by contacting us.
• Browser controls: You can block or delete cookies via your browser; doing so may affect site functionality.

State-Specific Notices (CA/CO/CT/UT/VA)

Residents of certain U.S. states have rights regarding their personal information, which may include the right to know/access, correct, delete, and opt out of certain processing. To exercise these rights, contact us as described below. We will verify your request consistent with applicable law.

California: We do not sell or share personal information as those terms are defined by the California Consumer Privacy Act (CCPA/CPRA). We may disclose personal information to service providers for business purposes. You may designate an authorized agent to submit a request on your behalf. If you have a disability, you may access this Policy in an alternative format by contacting us.

EEA/UK GDPR Notice

If you are located in the European Economic Area or the United Kingdom, our legal bases for processing include performance of a contract (e.g., to fulfill your order), legitimate interests (e.g., site security, analytics), consent (e.g., marketing or SMS where required), and compliance with legal obligations. You may have rights to access, correct, delete, restrict, object, and data portability. You may lodge a complaint with your local supervisory authority.

Where information is transferred outside the EEA/UK, we use appropriate safeguards such as Standard Contractual Clauses.

Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us so we can delete it.

Changes to This Policy

We may update this Policy from time to time. The updated version will be indicated by an updated “Effective” date and will be effective as soon as it is accessible. Your continued use of our services means you accept the revised Policy.

Contact Us

If you have questions about this Policy or our privacy practices, contact us:

DRN’s Corp & Carousel Ads NY dba Direct Promos
Attn: Privacy Office
140 58th Street, STE 3F
Brooklyn, NY 11220
Email: [email protected]